Questions, problems or ideas: email apps@boluga.com. Include the app version from the bottom of Settings and, for a pay or overtime question, the pay period it concerns. We answer within two working days.
Common questions
Do I need an account?
No. Clocking in and out, breaks, pay totals, timesheets and CSV export all work without one, and the free tier never expires. An account is only needed for backup, so your hours come back on a new phone, and for syncing between devices with Pro.
How is overtime worked out?
By your rules, not ours. In the job's settings you set a daily threshold, a weekly threshold, and rates for particular days of the week. Where more than one rule applies to a minute, the highest rate wins, and no minute is ever paid twice. The free tier includes one weekly rule at time-and-a-half; Pro unlocks the rest.
Why does my total not match my payslip?
Clock Card pays each shift from your rate on that date, rounds each shift once to the penny or cent, and adds the rounded shifts up, so the list always matches its total. Check the job's rate history, the pay period start day, and whether a break is marked paid. If it still differs, email us the CSV export and the payslip figure and we will work it through with you.
I forgot to clock out
Open the shift from the timesheet and set its end time. Settings → Reminders can nudge you a set number of hours after clocking in.
Shifts that cross midnight or split shifts
Both are fine. An overnight shift is one shift that ends the next day; a split shift is two shifts on the same day. Each is paid from the rules of the day it starts.
Sending a timesheet
From the timesheet tab, choose Export. CSV opens in any spreadsheet. The PDF timesheet (Pro) lists every shift in the period with hours, overtime and pay, ready to send to a manager or client.
Restore a purchase on a new phone
Sign in to the App Store or Google Play with the account you bought with, open the Pro screen in Settings and tap Restore purchases.
Cancel a subscription
Subscriptions are managed by Apple or Google, not by us: iOS Settings → your name → Subscriptions, or Google Play → Payments & subscriptions. Cancelling stops the next renewal; Pro features stay until the period ends, and nothing in the free tier is ever taken away.
Delete my account
Settings → Account & backup → Delete account removes your account and everything backed up with it. The hours on your phone stay. Details on the account deletion page.
Report a problem
Email apps@boluga.com with what you did, what you expected and what happened. A screenshot or the CSV export helps. Nothing in the app sends us anything automatically.
Clock Card: Hours & Pay — by Boluga