Support

HELP WITH AN APP

If you are having problems with running an app, please check that you have tried the following:

1) Restart the app.
Try closing the app fully using the instructions below:
iOS:Double-tap the Home button quickly, then holding the app icon until it starts to shake and the cross appears. Press the cross to close the app, then press the Home button and restart the app by pressing it’s icon.
Android:Hold the Home button, then open the Task Manager and choosing the Exit button on the relevant app. Then press Home again and restart the app by pressing it’s icon.

2) Restart your device.
Restarting your phone will often fix a problem you might be experiencing.

3) Reinstall the app.
If you are still having problems you could try reinstalling the app by first removing it from your phone and then re-downloading it. WARNING: Removing an app can cause data associated with that app to be permanently lost.

If all of the above fails to resolve your problem please do not hesitate to get in touch.

PRIVACY POLICY

This privacy statement describes how Boluga Limited collects and uses the personal information you provide. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use

We collect the following personal information from you:
Usage activity about how you interact with us such as purchase history, what content you viewed, and which areas of our site you visited.
Device Information
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to:
Improve our App and marketing efforts
Conduct research and analysis
Social Networks

We enable you to create a profile, and share information such as messages, photos, and videos with others within your network. We cannot control the actions of others with whom you may choose to share your pages and information. Also we cannot guarantee that the content you post on our site will not be viewed by others outside your network.

Information Obtained from Third Parties

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Sharing Your Information

We will share your information with third parties only in the ways that are described in this privacy statement.
We may disclose your personal information

  • as required by law, such as to comply with a subpoena, or similar legal process.
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • if Boluga Limited is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • to any other third party with your prior consent to do so.

Tracking and Ads

We partner with a third party ad network to either display advertising on our App or to manage our advertising on other sites. Our ad network partner uses technologies to collect non-personally identifiable information about your activities on this and other Apps to provide you targeted advertising based upon your interests.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at apps@boluga.com
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at apps@boluga.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Other Information

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at apps@boluga.com.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

2 Comments

  1. [...] (App ID 642797680)Genre or Category: FinancePrice: $1.99Version: 1.1.1Developer: Boluga Limited at http://boluga.com/supportRating: out of 5, by usersContent Rating: 4+File Size: 2.31MRelease Date: May 8, 2013Release Notes: [...]

  2. [...] (App ID 522067296)Genre or Category: MedicalPrice: $4.99Version: 1.2.2Developer: Boluga Limited at http://boluga.com/supportRating: 2.5 out of 5, by 5 usersContent Rating: 4+File Size: 5.6MRelease Date: May 6, 2012Release [...]