How can we help?

Find your app below, try the quick fixes, or email us at apps@boluga.com and we'll get back to you.

Using Snag List? The Snag List help guide covers projects, issues, photos, maps, reports, backups and purchases, step by step.

Our apps

Having trouble with an app?

Before you get in touch, please try these three steps. They fix most problems.

1. Restart the app

iPhone and iPad: swipe up from the bottom of the screen and pause to see your open apps, then swipe the app up and off the screen. Open it again from your Home Screen.

Android: open your recent apps, swipe the app away, then open it again.

2. Restart your device

Turning your phone or tablet off and on again often fixes a problem.

3. Reinstall the app

If you still have problems, delete the app and download it again from the App Store or Google Play.

Warning: deleting an app can permanently delete the data stored in it. Back up or export anything you need first.

Contact us

If none of that helps, email us. Tell us which app you're using, your device and what happened.

apps@boluga.com

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The terms and conditions for using our website and apps.

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